Privacy Policy

Welcome to Knittnstitch (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit knittnstitch.com and use our services.

Who We Are

Knittnstitch specializes in the manufacturing and supply of:

Embroidery Patches

PVC Patches

Chenille Patches

Woven Patches

Leather Patches

Sublimation Patches

Custom Keychains

We proudly serve customers locally and internationally, providing premium quality products, fast turnaround times, and reliable customer service.

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Information We Collect

We may collect the following information when you interact with our website:

Personal Information

Full Name

Email Address

Phone Number

Shipping Address

Billing Address

Company Name (if applicable)

Order Information

Product specifications

Design files and artwork

Order history

Payment details

Technical Information

IP Address

Browser type

Device information

Website usage data

Cookies and analytics data

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How We Use Your Information

We use your information to:

Process and fulfill orders

Provide customer support

Send order updates and shipping information

Improve our website and services

Respond to inquiries and quote requests

Prevent fraud and maintain website security

Comply with legal obligations

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Artwork and Design Files

When you submit artwork, logos, or designs for custom patches or keychains:

You retain ownership of your artwork.

You confirm that you have the legal rights to use the submitted designs.

We use submitted files solely for production, proofing, and order fulfillment purposes.

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Payment Information

Payments are processed through secure third-party payment providers. We do not store complete credit card information on our servers.

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Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary, including:

Shipping carriers

Payment processors

Website hosting providers

Business partners assisting in order fulfillment

Legal authorities when required by law

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International Customers

As we provide services worldwide, your information may be processed and transferred internationally to fulfill your orders and provide customer support.

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Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality

Remember user preferences

Analyze website traffic

Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

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Data Security

We implement reasonable technical and organizational security measures to protect your personal information.

While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is 100% secure.

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Data Retention

We retain your information only as long as necessary to:

Fulfill orders

Provide customer service

Meet legal and accounting requirements

Resolve disputes

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Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

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Your Rights

Depending on your location, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your data

Restrict or object to data processing

Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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